EWS launches first online rail freight timetables in Britain

[healeymills.com]

Tuesday 10 August 2004

EWS, Britain’s largest rail operator, has brought innovation to the supply of rail freight services by launching the first ever online interactive rail freight timetables in Britain for its multi-user services.

In providing these timetables, EWS aims to improve the accessibility of using its rail freight services, leading to an increase in the volume of freight hauled on Britain’s rail network and to mainland Europe.

The timetables provide users with departure and arrival times on EWS’s intermodal, express freight, European (Channel Tunnel), and mail and parcels services. Whether it is a request to move intermodal containers from Felixstowe, manufactured goods to Italy or parcels to Inverness, the timetables provide the solutions required at the click of a mouse.

The move will enable customers to quickly select the information they require to use an EWS multi-user service, as well as making it easier to make a booking or request further details. EWS will also save customers the cost of a telephone call by enabling them to request that an experienced EWS representative calls them to respond to their inquiry.

For customers with volumes to load a complete train, they are provided with advice through the EWS website on contacting the company for a purpose made logistics package to be created.

Allen Johnson, EWS Chief Operating Officer, said: “EWS is an innovative rail operator and the introduction of on-line timetables provides its customers with efficient access to the information they require. Not only does this improve communication for rail freight users, but it will also makes booking space on trains easier, leading to more freight hauled by rail.”


Info: EWS